Friday, November 01, 2013

First merchant bank

The problem with being an exception is that systems do not cater for you. When I tried opening a US bank account with no plan to settle here, many banks could not help me. Until I stepped into the Brownsburg branch of the First Merchant Bank. Friendly staff, with an attitude of solving problems, managed to open an account for me. The whole experience was a lesson in how important people are in client service; even in banks. The biggest coincidence was that, after I made enquiries, I found that this bank's mobile banking service is supplied by S1, which originally was based on Fundamo software.

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